Service onboarding
Define assignment types, authority, jurisdictions, escalation, reporting guidelines, roles, and operating ownership.
ENTERPRISE ONBOARDING
From signed engagement to controlled operation.
MODLAN onboarding is designed to connect commercial, operational, security, evidence, and technical requirements before sensitive work begins.
Security review
Complete security, privacy, vendor, access, retention, incident, and assurance review through controlled channels.
Assignment design
Define referral/intake fields, service selection, objectives, status model, evidence handoff, and system-of-record responsibility.
Evidence exchange
Configure matter-scoped participant access, inspection/release controls, retention, legal hold, and custody expectations.
Integration onboarding
Validate provider entitlements, mappings, tenant boundary, secrets, test data, reconciliation, and failure behavior.
Production assurance
Enable approved scope only, monitor operation, review exceptions, collect evidence, and govern changes.
SERVICE PROGRAMS
Onboard the operating model, not just a vendor record.
Carrier and TPA programs can define assignment types, governance, investigative separation, evidence requirements, and client guidelines before individual matters begin.
Carrier Solutions →TECHNICAL IMPLEMENTATION
Integrations follow validated scope and controls.
Provider access, mappings, test fixtures, secrets, reconciliation, failure handling, and protected CST interoperability move through the implementation path before production enablement.
Carrier Implementation Center →