Operating model & scope
Define the business objective, source systems, service lanes, jurisdictions, data classes, stakeholders, and decision authority before integration work begins.
CARRIER IMPLEMENTATION CENTER
Enterprise onboarding without black-box integration.
MODLAN implementation is designed around explicit authority, controlled data exchange, tenant isolation, evidence provenance, reconciliation, secure operations, and protected CST interoperability. The carrier core remains authoritative.
Security & governance
Establish tenant boundary, identity model, data minimization, retention, evidence handling, compliance context, vendor responsibilities, and escalation controls.
Data & workflow mapping
Map approved source objects and events into canonical MODLAN context while preserving source identifiers, provenance, schema versions, and system-of-record authority.
Synthetic & controlled testing
Validate mappings, idempotency, reconciliation, failure handling, security boundaries, evidence hashes, and CST exchange contracts using non-production or approved test data.
Controlled production enablement
Enable only approved connectors, scopes, service lanes, secrets, participant roles, and operational policies; keep unsupported paths fail-closed.
Operate, reconcile & improve
Monitor health, reconcile data, review exceptions, preserve control evidence, test access, manage change, and evolve integrations through governed versions.
MODLAN CAPABILITY MAP
One operating model. Distinct control domains.
The value is in the connection — without erasing the professional, evidentiary, security, or system-of-record boundaries that keep each domain defensible.
MODLANCLAIM · INVESTIGATION · EVIDENCE · INTELLIGENCEgoverned handoffs
CLAIMSClaims OperationsField, desktop, QA, lifecycle, and program support.INVESTIGATEInvestigations & SIUAssignment-driven fact development and program support.EVIDENCEEvidence & ForensicsPreservation, authentication, secure exchange, and technical coordination.VEHICLEVehicle IntelligenceEDR/CDR, telematics, scene, damage, and commercial vehicle context.INTEGRATEIntegration FabricAdapters, mappings, reconciliation, tenant controls, and governed handoffs.INTELLIGENCECST Protocol™Protected fraud and claims intelligence through controlled interoperability.
Private storage, least privilege, controlled sessions, evidence logging, and hardened server-side boundaries.
Security →Control ownership, evidence registration, testing, policy governance, access review, vendor risk, and readiness history.
Trust Center →Adapter-based interoperability, canonical mappings, reconciliation, tenant controls, and protected CST exchange.
Implementation →Purpose, authority, provenance, hashing, access history, secure transfer, retention, and disposition context.
Evidence Services →SYSTEM OF RECORD
MODLAN integrates around the carrier core.
Approved claims, TPA, estimating, document, evidence, vehicle, and workflow systems can remain authoritative. MODLAN receives or returns only the context and outputs required by the approved workflow, with source references and reconciliation preserved.
Claims Platform Integration →PROTECTED CST INTEROPERABILITY
Decision support without invention disclosure.
Authorized context reaches CST Protocol™ through a narrow exchange boundary. Approved outputs can return to the carrier workflow without exposing algorithms, thresholds, TTP logic, proprietary schemas, internal orchestration, or unpublished invention details.
CST Interoperability →PRODUCTION READINESS QUESTIONS
What must be true before a carrier integration goes live.
- Authorized business purpose and accountable owners are documented.
- Tenant, environment, identity, secret, and data-region boundaries are defined.
- Source and destination systems of record are explicit.
- Mappings and schema versions are validated and governed.
- Full, delta, event, retry, replay, and idempotency behavior is tested.
- Reconciliation and exception handling are proven with known test cases.
- Evidence, logging, retention, incident, and access-review controls are enabled.
- Provider entitlements, contracts, and production credentials are approved.