CARRIER SOLUTIONS

One operating layer across claims, evidence, investigations, and intelligence.

MODLAN is being engineered to work with carrier programs rather than around them: preserve carrier authority, keep existing systems of record, route specialized work through controlled service lanes, and return authorized findings, evidence references, and decision-support context through approved workflows.

CLAIMS

Claims Operations

Field, desktop, complex-file, review, QA, and lifecycle support governed by carrier authority.

Explore lane →
SIU

Investigations & SIU

Licensed investigative services and program support with role separation, evidence discipline, and controlled escalation.

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EVIDENCE

Evidence & Technical

Secure evidence exchange, preservation, authentication, vehicle intelligence, and appropriately qualified expert coordination.

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INTEROPERABILITY

Integration & CST

Adapter-based carrier integration, reconciliation, and protected CST decision-support boundaries without replacing the carrier core.

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CARRIER CAPABILITIES

Procurement-ready service paths, not a generic menu.

Each capability has its own scope, operating model, controls, work product, related services, and public-safe FAQ so carrier teams can evaluate where it belongs in their workflow.

CARRIER SOLUTION

Carrier Program Operations

Multi-service operating support aligned to carrier authority and systems.

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CARRIER SOLUTION

Specialty & Complex Claims Support

Structured support for complex, high-documentation claim matters.

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CARRIER SOLUTION

Managed Claim Review

Structured file review, exception identification, and governed escalation.

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CARRIER SOLUTION

Claims Quality Assurance

Evidence-backed quality review for authorized claim programs.

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CARRIER SOLUTION

SIU Program Support

Program-level SIU operations and governance support.

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CARRIER SOLUTION

Secure Evidence Exchange

Matter-scoped transfer with custody, integrity, and controlled release.

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CARRIER SOLUTION

Commercial & Heavy Vehicle Intelligence

Vehicle evidence and technical context for commercial and heavy-vehicle matters.

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CARRIER SOLUTION

Claims Platform Integration

Controlled interoperability with carrier and TPA claims ecosystems.

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CARRIER SOLUTION

Data Sync & Reconciliation

Full, delta, and event synchronization with explicit exception handling.

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CARRIER SOLUTION

CST Interoperability

Protected CST decision-support integration without exposing the invention.

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MODLAN CAPABILITY MAP

One operating model. Distinct control domains.

The value is in the connection — without erasing the professional, evidentiary, security, or system-of-record boundaries that keep each domain defensible.

MODLANCLAIM · INVESTIGATION · EVIDENCE · INTELLIGENCEgoverned handoffs

IMPLEMENTATION WORKSPACE · PUBLIC PREVIEW

A governed workspace for carrier and TPA implementation.

This is a public-safe conceptual preview, not a live client interface. Production workspaces require approved identity, authorization, tenant isolation, and controlled access.

CONTROL STATUSPRE-LAUNCH · VALIDATION REQUIRED
01

ASSIGNMENTS

Authority, objectives, jurisdiction, service lane, status, and accountable ownership.

02

EVIDENCE

Matter-scoped exchange, participant controls, integrity references, quarantine, release, and custody.

03

INTEGRATIONS

Tenant-bound adapters, mapping versions, checkpoints, reconciliation, and exception handling.

04

ASSURANCE

Access reviews, control evidence, operational alerts, policy decisions, and audit-ready history.

BOUNDARY

No claim files, credentials, medical records, or customer data are accepted through this public preview. Production access is identity-bound and controlled.

SECURITYSecure by design

Private storage, least privilege, controlled sessions, evidence logging, and hardened server-side boundaries.

Security →
ASSURANCEBuilt for audit review

Control ownership, evidence registration, testing, policy governance, access review, vendor risk, and readiness history.

Trust Center →
INTEGRATIONCarrier-core aligned

Adapter-based interoperability, canonical mappings, reconciliation, tenant controls, and protected CST exchange.

Implementation →
EVIDENCEForensic lifecycle controls

Purpose, authority, provenance, hashing, access history, secure transfer, retention, and disposition context.

Evidence Services →

SYSTEM OF RECORD

Integrate instead of replacing.

Approved carrier and TPA systems can remain authoritative while MODLAN exchanges assignments, status, evidence references, documents, approved outputs, and reconciliation evidence through provider-specific adapters and canonical mappings.

Claims Platform Integration →Carrier Implementation Center →

PROTECTED INTELLIGENCE

CST connects through a boundary, not a disclosure.

Authorized claim and evidence context can reach CST Protocol™ through a protected interoperability contract. Public and partner interfaces return approved outputs without exposing scoring mechanics, detection logic, TTP structure, source code, or unpublished invention details.

CST Interoperability →

PROGRAM DESIGN

Model carrier operations before implementation begins.

Use the local-only Program Design Center to compare engagement scale, service lanes, priorities, and launch gates without submitting sensitive customer or claim information.

Open Program Design Center →

CARRIER OPERATING MODEL

See how accountability survives a multi-service deployment.

Review illustrative governance ownership, dependency layers, and launch gates across claims, adjusting, SIU, evidence, integration, assurance, and CST.

Open Operating Model Center →