Client remains requester of record
Where standing or escalation rights attach to the named requester, the client remains the requester and MODLAN is disclosed as authorized agent.
RECORDS + EVIDENCE INTELLIGENCE
Preserve first. Use the strongest lawful access channel. Request only when you have to.
MODLAN separates evidence preservation, insurance-specific statutory access, and fallback public-records requests so the workflow follows authority instead of habit.
OPERATING MODEL
Records work is not one channel.
Preservation before retrieval
Potentially perishable recorded media is evaluated immediately for retention risk and preservation notice before waiting on a retrieval workflow.
Use the strongest lawful access channel
Insurance-specific statutory access, carrier notices, consents or affidavits are evaluated before fallback public-records requests.
Purpose recorded accurately
Commercial, insurance, claims, antifraud or other legally relevant purpose is recorded truthfully and never reclassified for fee advantage.
Fee authorization before spend
Search, review, duplication, redaction or production fees must stay inside a documented client threshold before MODLAN incurs them.
Volume and agency caps tracked
Request volume is tracked by agency and requester identity; identities are never rotated to evade lawful caps.
BOUNDARIES
Access does not erase purpose, privacy or legal limits.
- PRESERVATION ≠ RETRIEVAL
- STATUTORY CHANNEL FIRST; GENERAL REQUEST FALLBACK
- CLIENT OF RECORD ≠ VENDOR OF CONVENIENCE
- NOTICE ≠ COMPULSION
- PERMISSIBLE USE MUST SURVIVE REDISCLOSURE
- PUBLIC RECORD ≠ PERSON-SEARCH PRODUCT
- HASH ≠ ADMISSIBILITY
- DENIAL DOCUMENTATION ≠ LEGAL APPEAL ADVICE