ACTIVITY CHECK

Activity Check

Observation of publicly visible activity from a lawful vantage point, with no contact attempted and none made. Scoped in writing before dispatch so that the boundary between observation and contact is a parameter of the assignment rather than a judgement call in the field.

Activity observation and documentation environment.
01Document publicly observable activity
02Establish or exclude a basis for further investigation
03Avoid contact where contact would be inappropriate
04Produce a scoped, time-bounded record

BUYER LENS

Know what this service should answer before you scope it.

What authorized operating question must this service answer, and who remains accountable for the resulting decision?

01

Good reasons to start here

  • A defined matter needs specialized capacity.
  • The client needs a documented work product or controlled handoff.
  • The service must connect to another MODLAN discipline without blurring responsibility.
02

What to have defined

  • Purpose, scope, owner, jurisdiction, and known constraints.
  • Relevant records and evidence already available through an approved channel.
  • Client guidelines, escalation expectations, and required handoff context.
03

What this should inform

A documented service outcome that supports — but does not silently replace — the accountable client's decision.

ACCOUNTABLE OWNERThe authorized client or program owner.

CAPABILITIES

Disciplined support built around the matter.

MODLAN scopes each engagement to the authorized assignment, applicable requirements, available evidence, and client objectives. Work is documented for clarity, defensibility, and appropriate downstream review.

Written scope agreed before dispatchObservation from lawful vantage onlyNo contact attempted or madeTime-bounded observation logDocumented negative findingsHand-off criteria to a contact or surveillance assignment

WHEN THIS SERVICE FITS

Built around a defined operational question.

SCOPE

What the engagement can include.

The exact scope is established by the authorized assignment, applicable licensing or professional requirements, and client guidelines.

01Lawful-vantage observation
02No-contact scope
03Time-bounded log
04Negative observation recording
05Escalation criteria

OPERATING MODEL

Controlled from assignment through handoff.

01

Scope

Define location, question, time window and explicit no-contact boundary.

02

Observe

Document only what is publicly observable from a lawful vantage.

03

Record

Preserve time-bounded observations and non-observations without selective editing.

04

Handoff

If broader surveillance or contact becomes appropriate, route it as a separate authorized assignment.

WORK PRODUCT

What the matter can produce.

  • Observation log
  • Relevant imagery where lawful
  • Negative findings
  • Escalation recommendation where appropriate

CONTROL BOUNDARY

What keeps the work defensible.

  • No contact is attempted or made.
  • No private-area intrusion or private-conversation audio capture.
  • Observed activity is not represented as medical or functional capability.
  • Activity Check remains a separate product from contact-based verification.

CONNECTED SERVICES

Build the right service stack for the matter.

SURVEILLANCE & ACTIVITY CHECKSSurveillanceTime-bounded surveillance from lawful vantage.Explore →ALIVE & WELL CHECKAlive & Well CheckIn-person verification of identity, presence and survivorship.Explore →DISABILITY & INCOME CLAIMSDisability & Income Claim InvestigationInvestigation support for disability and income-replacement claims.Explore →

SERVICE FAQ

Procurement and operating questions.

Is this the same as surveillance?

No. It is a narrower written-scope observation product; broader surveillance is separately authorized.

Will you knock on the door?

No. Contact changes the product and requires separate authority.

Do negative findings matter?

Yes. The absence of responsive activity during the authorized window remains part of the record.

Can this establish disability capability?

No. Observation is reported as observation, not a medical or functional conclusion.

WHERE THIS SITS IN MODLAN

Enterprise Service Delivery

Apply the appropriate MODLAN operating capacity to the defined matter or program objective.

Explore the operating family →
MODLAN SERVICESTechnology relationship

Technology is used only where it adds approved value and does not erase the accountable human or system-of-record boundary.

View the full MODLAN service ecosystem →

HOW THIS SERVICE CAN SCALE

From assignment to enterprise program—without changing who owns the decision.

01Assignment

A defined objective, scope, owner, evidence/data path, and handoff for a specific matter or task.

02Capacity

Recurring or overflow use of the same capability under established client rules, controls, and escalation paths.

03Program

The service becomes one governed lane inside a broader multi-service operating model with explicit dependencies.

PROCUREMENT & IMPLEMENTATION

Questions to resolve before this service enters production.

Enterprise delivery depends on the operating context around the service—not merely the capability itself.

Who owns the decision?Identify the carrier, TPA, counsel, program owner, or other accountable authority.
What system remains authoritative?Define where the source record lives and what MODLAN may read, create, return, or reconcile.
What evidence or data is necessary?Minimize collection and access to what the authorized purpose actually requires.
What ends the engagement?Define handoff, closure, retention, disposition, and unresolved-exception ownership.

DECISION CONTEXT

This service does not operate in isolation.

The engagement should connect to the correct buyer, adjacent operating layer, and assurance boundary without blurring professional authority or the source of record.

ENTERPRISE JOURNEY

Connect this service to the rest of the operating model.

Move from service selection into the adjacent operational, evidence, integration, assurance, or intelligence layer that the matter actually requires.

01 · Claim contextClaims operationsContinue →02 · EvidenceEvidence servicesContinue →03 · CounselCounsel pathwayContinue →

MODLAN SYSTEMS

Bring the right people, evidence, and intelligence to the problem.

Contact MODLAN to discuss the authorized scope, geography, timing, and operational requirements for your matter.

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