ADJUSTING

Field facts and file discipline without blurring the roles.

MODLAN structures adjusting work around documented observations, authorized scope, client guidelines, and clear separation from investigative functions where the engagement requires it.

ADJUSTING SERVICES

Independent Adjusting

Field claim support centered on objective documentation, scope development, and client instructions.

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ADJUSTING SERVICES

Desktop Adjusting

Remote file development and documentation review for authorized claims workflows.

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ADJUSTING SERVICES

Property & Auto Inspections

Field documentation for property and vehicle matters without converting inspection observations into unsupported conclusions.

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ADJUSTING SERVICES

Estimate Review & QA

Estimate, scope, and documentation review aligned to the customer program and applicable authority.

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ADJUSTING SERVICES

Catastrophe Support

Scalable support architecture for catastrophe assignments, subject to licensing, deployment authority, and client requirements.

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ADJUSTING SERVICES

Claims Lifecycle Analysis

Cross-file chronology and context where authorized to support claims operations and investigative escalation.

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ENTERPRISE SERVICE FAMILY

Independent Adjusting

Field and desktop claim development built around observable facts, assignment authority, documentation quality, and defensible handoff.

WHAT WE CAN SUPPORT
  • Field inspections and physical documentation
  • Desktop claim review and follow-up
  • Scope and estimate support
  • Property and automobile claim development
  • Catastrophe support
  • Quality assurance and file review
  • Lifecycle and complex-loss support
01

Field Assignment

Deploy an appropriately authorized adjuster for physical documentation, interviews, scope development, and claim-file support.

02

Desktop Assignment

Develop and review files remotely where the assignment can be completed without field deployment.

03

Managed Review

Add estimate, file, or quality review while preserving the carrier's authority and program rules.

CONTROL BOUNDARY

Breadth without role confusion.

MODLAN can connect multiple disciplines, but the engagement still preserves authority, licensure, evidence, and professional-role boundaries.

LAUNCH DEPENDENCIES

What has to be true before this service family scales.

These are public-safe planning dependencies, not universal contractual requirements. The actual program depends on jurisdiction, client policy, professional role, contract, data, and technical environment.

ACCOUNTABLE OWNERCarrier / adjusting program owner

Program growth should preserve a named owner for material scope, authority, and launch decisions.

DEPENDENCIES
  • Jurisdiction and adjuster authority
  • Field/desktop assignment scope
  • Client guidelines and authority limits
  • Evidence, estimate, and handoff requirements

CONNECTED PLATFORM LAYER

Services can connect without becoming the same service.

CONNECTED CAPABILITY

Claims Operations

Adjusting can connect to triage, QA, lifecycle analysis, and program operations.

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CONNECTED CAPABILITY

Vehicle & Evidence

Physical-damage files can connect to telematics, EDR/CDR, evidence preservation, and technical support where authorized.

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CONNECTED CAPABILITY

Secure Handoff

Controlled evidence and external participant access can be separated from routine claim communications.

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