Field documentation
Capture the physical record, measurements, photographs, interviews, and scene context required by the assignment.
FOR ADJUSTERS & CLAIM PROFESSIONALS
Field facts, technical context, and evidence that strengthen the claim file.
MODLAN connects adjusting, inspections, vehicle intelligence, investigation, evidence preservation, and specialist coordination around the authorized claim question.
01SELECTStart with the matter, role, or operating problem.
02CONTROLDefine authority, evidence boundaries, jurisdiction, and system-of-record context.
03CONNECTBring in the required service, integration, technical, or intelligence layer.
04ASSUREPreserve the handoff, exception, and evidence trail for later review.
Explore the operating model →Technical support
Escalate vehicle, digital, scene, or specialist questions without blurring the line between documentation and professional opinion.
File development
Organize chronology, source attribution, exceptions, and missing-information paths so the claim record is easier to review.
Evidence handoff
Preserve and transfer sensitive evidence through controlled channels when the matter moves to SIU, counsel, or expert review.
RECOMMENDED SERVICE PATHS
Start with the operating need.
Each service has its own scope, controls, work product, related capabilities, and procurement-oriented FAQ.
FIELD ADJUSTING
Independent Adjusting
Objective adjusting and defensible outcomes.
Explore service →DESKTOP CLAIMSDesktop Adjusting
Efficient remote claim reviews and validations.
Explore service →FIELD INSPECTIONSProperty & Auto Inspections
Field documentation tied to the authorized assignment.
Explore service →CLAIMS QUALITYEstimate Review & QA
Structured estimate and file quality review.
Explore service →VEHICLE EVIDENCEVehicle Damage Documentation
Structured physical-damage evidence capture.
Explore service →CLAIMS INTELLIGENCEClaims Lifecycle Analysis
Intelligence across the entire claims journey.
Explore service →MODLAN DECISION JOURNEY
From authority to outcome, every handoff has a reason.
MODLAN is designed around governed transitions between claims operations, investigation, evidence, technical context, integration, and protected intelligence—not around one undifferentiated black box.
Who may request the work, what purpose governs it, and which system remains authoritative.
Source provenance, custody, integrity references, and controlled handling stay attached to the matter.
Claims, investigations, technical work, and secure exchange stay inside defined professional boundaries.
Authorized context can support analysis and CST-aligned decision support without exposing protected mechanics.
Approved outputs return to the people and systems that retain decision authority.
Access, handoffs, mappings, exceptions, and evidence can be reviewed later instead of disappearing into the workflow.
CONTINUE THE JOURNEY